SaaS is an emerging software delivery model in which application software is delivered
remotely through a subscription-based fee rather than being sold for perpetual use.
The users do not buy the license of the software, but only a right to use it. SaaS is also
referred to as On-Demand Software and On-Demand Application.
CRM is the largest SaaS application segment in the region, representing 50% of total SaaS revenue in 2005. CRM is trailed by Web Conferencing and Collaboration (30%) and back-office applications such as ERP (9%)
US$80 million in 2005, and generated 82% revenue growth over the previous year. The market is projected to grow at a CAGR of 84%
from 2005 to 2008.
BCNeS delivers SaaS over the Internet and subscription cost is inclusive for the software maintenance, upgrade and associated services. BCNeS is responsible for hosting, deploying, customizing, configuring and delivering the service.
